Welcome to Winner Brands online store, the following are terms and conditions concerning your use and log in to wb.com.eg website pages, and to all their pages, links, tools, and features. Your use of Winner Brands website is an agreement on your part to accept the terms set forward in this Terms & Conditions agreement, which includes all the details below, and a confirmation of your commitment to respond to the contents of this special agreement of Winner Brands referred to hereinafter as “Double Bass”
1. Registration to the website is granted only to those who have exceeded the age of 18 years, and Winner Brands website has the right to cancel the account of any user who has not yet reached the age of 18 years, along with the commitment with liquidation of its financial accounts as soon as the account is closed.
2. No person shall be entitled to use the website if its account is canceled by Winner Brands.
3. You must comply with all applicable laws that regulate trade via the Internet.
4. No user or institution is entitled to open two accounts at any given time for any reason whatsoever. The website administration has the right to freeze the two accounts or to cancel one of them with a commitment to filter out all the financial transactions relating to the account before closing it.
Immediately after filing the registration application for Winner Brands website you
are required to disclose specific information and to choose a user name, and a secret password to be used when logging into the website. Upon acceptance of the application for registration, you will be considered a member of the website and so you have agreed to:
1. You will be responsible for maintaining your account secret information and your password confidentiality, and to identify the persons who are allowed to access and use your account on the website, and so you agree to inform Winner Brands immediately of any unauthorized of your password or login to your account, or any other breach of confidentiality of your information.
2. Winner Brands will not be in any way responsible for any loss that may incur directly or indirectly morally or materially as a result of disclosing the user name or password regarding logon information.
3. Customer approval of the Terms and Conditions
4. The client agreement to record the required data and that the information be accurate and correct.
5. Responsibility of the account holder to respect to all activities that occur using its own password.
6. During the registration process, the customer agrees to receive promotional emails from the website. You can, at a later date cancel this option and choose not to receive any e-mails.
7. You are responsible for maintaining the use of Winner Brands website with all seriousness and credibility, and you are bound to compensate Winner Brands for any direct or indirect losses that Winner Brands may incur as a result of any illegal use, real, or commissioned for your account by you or by any someone else obtained access to your account on the website, whether to accomplish services and otherwise using your user name and password, either authorized by you or without your authorization.
8. You agree to the disclosure true, correct, up to date information, and complete information about yourself as requested in the registration Form at Winner Brands ”
9. Do not include in the registration card any of your contact details such as your e-mail, phones or any personal details.
10. Winner Brands is committed to deal with your personal information and contact details confidentially.
11. You will be obliged to maintain the registration data and update thereof successively to keep them true, correct, current, and complete. If you disclose untrue, incorrect, incurrent, or incomplete information or that may violates those stated in the user agreement, in this case Winner Brands has the full right to stop, limit, or cancel your membership and your account on the website, without prejudice to other rights of Winner Brands and its legitimate means to recover their rights.
12. You agree to provide any information and / or documents to Winner Brands if asked to do so.
13. In the case of non-compliance with any of the abovementioned terms, the management of Winner Brands has the right to suspend or to cancel your membership and block you on the website. Double Bass also reserve the right to cancel any accounts that are unconfirmed, and any unproven, or accounts or processes that have been sit out for a long time without activity.
1. Items must be returned within 15 days of the invoice date.
2. Returns will be accepted based on the condition of the item returned.
3. To be eligible for a return, the item must be unused, undamaged, and in its original packaging.
4. Refunds or exchanges will be processed after inspecting the returned item.
5. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
6. Certain items, such as clearance items, may not be eligible for return. Please check the product description for details.
7. To initiate a return, please contact our customer service team for instructions.
1. Cash on delivery.
2. Visa/Master Cards.
3. Installments Via (Banks, Valu, Forsa).
1. You agree that Winner Brands communicates with you via e-mail, or by promoted ads on the website, and you agree that all agreements, declarations, statements and other communications supplied to you electronically serve as their written counterparts to meet the legal needs.
2. During the period of your registration, Winner Brands will send promotion e-mails to let you know of any changes, or new procedures or propaganda activities may be added to the website.
3. You have a right as a user to confirm that you do not wish to receive promotional e-mails, and you can cancel the receipt of such messages by clicking on the request of not to receive promotional messages available at the bottom of the promotional messages and advertising option.
1. You acknowledge and agree that Winner Brands will notify you of any amendment to the User Agreement, under which your obligations and rights will be multiplied or diminished in accordance with any adjustments that might be performed on the Terms of Use.
2. You know that Winner Brands website is technical and electronic website on the Internet allowing the sale of goods to registered members on the website.
Winner Brands maintains the right to take any necessary actions or steps, including but not limited to legal proceedings to collect due fees, taxes and / or appropriate expenses.
3. In some cases, a request may not be approved on for several reasons. The organizers of the website maintain the right to reject or to cancel any request for any reason and at any time. Before the approval of the application, we may ask you to provide additional information or other data to check something, including, for example, but not limited to, phone number and address.
1. Safe payment system in Winner Brands is that the payment for the purchase of goods from the website done online in whole or in part by the properties of payment belonging to Winner Brands and called my wallet (MyWallet) or in cash upon receipt “COD” or any other party for payment may provided by Winner Brands on the website from time to time or payment via Winner Brands branches.
2. The provision of service payment via MyWallet or in cash on receipt by Winner Brands is convenience for buyers to complete payment transactions over the Internet overseen by Winner Brands.
3. Prohibited actions during the operations on the website:
4. Interference or attempt to intervene to influence the progress of work on the website.
5. Trying to seize on another user’s account or to do any scam on the website or other users accounts, and other fields of their own accounts.
6. Harming Winner Brands through the use of shipping services granted by Winner Brands or MyWallet service, or properties or other contracts or terms and conditions of Winner Brands, which are offered on the website from time to time.
1. It is the sole and exclusive owner by law of the beneficiary by all materials of any kind that it wants to offer for sale on the website, and it has the evidences proving that it has the right and authority to trade in these materials and to offer them for sale.
2. It will comply with all local and international laws applicable in this regard, as well as applicable laws and regulations regarding the use of the website.
3. The information and description of goods in order to be published on the website are true, accurate, detailed and illustrated the sale.
4. To operate according to the website policy concerning the maintenance of the privacy of contact and communication Information, and it will not disclose the details of information and contact addresses, including phone numbers, mailing addresses, and e-mail addresses, anywhere on the website, including the models and Forum, and Item details, or through any e-mail features of the website.
Contents collected on the website are the exclusive property and rights thereof are reserved to Winner Brands, and are protected under copyright reserved rights, trademarks and intellectual and creative property laws.
Winner Brands and owned logos, and other words and logos on the website, are either registered or unregistered trademarks of Winner Brands, which are protected by rights and laws of ownership of international trademarks and other intellectual rights and laws.
Winner Brands can resort to take technical or legal procedures against users who make up problems or legal claims of any type or dealing inappropriate behavior violating User Agreement or our contracts.
1. Winner Brands shall abide by the standards for the protection against the arrival of an unauthorized person to your personal identity information, and saving them. Knowing that the Internet is not a secure way, the confidentiality of your personal information can not be guaranteed 100%.
2. Winner Brands will provide your contact information; a mobile phone and e-mail to the purchaser to fulfill the deal for communication to complete the process of shipment and payment.
3. Winner Brands has no control over the actions of any third party, like other Internet pages linked to this website, or any third parties claiming to represent you or to represent others. You know and agree that Winner Brands may use your information that you provided them, in order to provide services to you in Winner Brands, and to send marketing messages to you, and that the confidentiality contract on this website adjusts the processes of collection, treatment, use and transfer of your personal identity information.
Winner Brands does not guarantee that this website is free from viruses and other things that can damage users. It is the nature of online communication that the information in it is prone to access thereto, and spoil it or causing delays. The website is exposed from time to time in the inability to carry out any operations because of the trouble-shooting, maintenance and development, and you agree that Winner Brands is not obligated to support the website, and you also agree publicly on the visit the website and to bear the risk yourself.
According to what is permitted by law, Winner Brands, its employees, agents and distributors shall not be responsible for any loss directly or breakdowns arising from use of the website. If you are not satisfied with the website or any of the contents of its articles, the solution is not to use it anymore.
You agree to provide security to Winner Brands, its directors, employees, agents and officials; and to protect them from any damage that may incur due to claims, losses and failures, costs and expenses, caused by a violation of the User Agreement, or your violation to any law or infringe upon the rights of others.
The terms of reference of User Agreement does not include the existence of a partnership between you and Winner Brands, and you have no authority to bind Winner Brands in any way, and that any notices you need to sent to Winner Brands, you have to send them by email, provided that Winner Brands shall respond to the email. You know and agree that any notices sent to you from Winner Brands, will be announced on the website or by e-mail that you provided to us during the registration process, and assumes that you received after 72 hours from sending. We can send you a notice by ordinary mail to the address you provided to us, and it is supposed to be received after 7 days of sending.
You are here grant Winner Brands the right to convert part or all of its rights, benefits, obligations and responsibilities to other parties working with it, without the need to return to you, according to the texts of the User Agreement, and Winner Brands is committed to notify you of any of such transfers if occurred, as well as publishing on the website, while you can not convert your benefits, your rights and obligations to a third party without taking the written permission in advance from Winner Brands according to the terms and conditions stated in the User Agreement.
If any provision contained in this User Agreement is invalid or void or for any reason it is no longer in force, such paragraph does not invalidate the rest of other paragraphs in the agreement. This agreement (which is amended from time to time according to its terms) sets all the outlines of understanding and agreement between you and Winner Brands with regard to:
This User Agreement is governed and formulated according to the Arab Republic of Egypt Act, and is fully and entirely subject to the legislation in force in Egyptian courts.
All of the following are excluded from the guarantee:
The available quantity for each SKU is one for each product within the Promotion
Announced prices are applicable at this time and date, may be changed in accordance with the offers, exchange rates, the place of delivery, or any change to the status of the stock.
The personal information collected from you in connection with the Program, including but not limited to, purchases made in connection with the Program, will be used and disclosed by Winner Brands in accordance with Winner Brands Privacy Policy.